Templates

Service Delivery Project Mind Map

1. Phase 1- Vendor Selection
 
    1.1. Deliver Proposal
 
    1.2. Vendor Demonstration
 
    1.3. Vendor Selected
 
    1.4. Handover to Professional Services
 
2. Phase 2 – Pre Project Arrangements
 
    2.1. Appoint Account Manager
 
    2.2. Confirm Customer team
 
    2.3. Pre Services Documentation Issued
 
    2.4. Pre Services Check List Completed
 
    2.5. Schedule Services
 
    2.6. Brief Consultants & Trainers
 
3. Phase 3 – Implementation
 
    3.1. Strategic Review
 
    3.2. Deliver Services
 
    3.3. Deliver Training
 
4. Phase 4 – Post Project Arrangements
 
    4.1. Solution Acceptance
 
    4.2. Issue Customer Feedback
 
    4.3. Account Manager Handover
 
    4.4. Account Manager Project Revisit